Shipping policy

Order Processing Time

All orders are processed within 2-8 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times range from 10-14 business days depending on your location and the shipping method selected.

Domestic Shipping

We offer various shipping options for domestic orders. Delivery times range from 10-14 business days depending on the shipping method chosen at checkout.

International Shipping

We offer international shipping to many countries. Delivery times for international orders typically range from 10-14 business days but can vary based on customs processing times and other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for undeliverable packages due to incorrect address information provided by the customer.

Customs, Duties, and Taxes

Eloa Care is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Issues

If you experience any issues with your order or shipping, please contact us at eloacare@gmail.com. We will work to resolve the issue as quickly as possible.

Contact Information

For any questions about our shipping policy, please contact us at eloacare@gmail.com